CANCELLATION & REFUND POLICY

Greenworld Holidays believes in helping our customers and therefore has a liberal cancellation and refund policy. We make sure that all services given on Greenworld Holidays are 100% genuine.

Cancellation Policy :
You can cancel your Visa Application after taking our services or after submitting your Visa documents to us.

Cancellation by Greenworld Holidays:
We are authorized to cancel your visa application before submitting it to Consulate or Embassy if we found some fraud or wrong documents submitted by you. There are certain types of visa or consulates which are unable to process from our side due to not having authorization. We cannot accept these types of applications from you.

Cancellations by the customer
If a customer canceled his travel plan due to any reason after submission of visa documents to us then he is liable to pay our service charges fully. If their visas are not yet applied from us then we can refund the full visa fee paid by the customer to us within 10 days through the method of payment (Credit card/ Debit Card/ Netbanking etc.) chosen by a customer while paying.

If customers cancel their plan after submission of their visa application to the authorized submission center/consulate /embassy. Then total paid visa fees including services charges are non-refundable. The Visa fee is non-refundable once paid even if your visa is done/canceled/refused/withdrawn.

Certain charges like courier, Insurance cancellation, vendor fees are applicable to pay for customer. These will be not refunded from us.